Many well-intentioned and necessary change initiatives fail to take root due to an absence of a systematic way to design and implement the change process. Such failures create employee cynicism and generate resistance to subsequent attempts at organizational improvement. This course will examine an eight-stage process for effecting positive change developed by John P. Kotter at Harvard Business School. Participants will be encouraged to discuss how steps in the model relate to their current work situations. 8 hours (Textbook required)

Fee:

$153

Leading Change, John P. Kotter, Harvard Business School Press, 1996
(ISBN 0875847471)

Week 1:
Common sources of failure in transformational change, individual resistance to change, overview of the model, and developing a sense of urgency about change.

Week 2:
Creating the guiding coalition, developing a vision, and creating a communication strategy about change.

Week 3:
Empowering employees to act, aligning organizational policy and practices to the change initiative, and generating short-term wins.

Week 4:
Consolidating gains and producing more change, anchoring approaches in the culture, and evaluating the model.